Privacy Policy

1General information

This privacy policy (the “Privacy Policy”) outlines the manner in which Envirocar Canada Inc. t/a Envirocar Paint & Collision Services (“Envirocar”) collects, uses and discloses personal information of individuals (“you”) in Canada in the course of operating our business.  The confidentiality of your personal information and protection of your privacy are important to us. “Personal information” is a broad term that includes any information about or that can be used to identify an individual.  The types of personal information we may collect about an individual will vary. Generally, personal information may include a person’s name and home contact information, account information, and other information incidental to the provision of services by our company. Personal information may not include business contact information, including your name, title or position, business or business e-mail address, telephone or facsimile number in your capacity as an employee of an organization.  Personal information also excludes certain publicly available information, such as information listed in a public telephone directory.

2Use & Disclosure of Personal Information

We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances and we limit the amount and type of personal information we collect, use or disclose to that necessary for the purposes identified.  We collect and use personal information for administrative purposes (such as billing and payment processing), for communicating about our company, to maintain contact lists and to conduct other activities to market our company. We may share personal information with third parties including, without limitation, information about: agents and suppliers of goods and services to establish and maintain commercial relationships; visitors and guests of our premises for safety and security purposes; individuals who apply to us for employment for purposes of considering and evaluating their suitability for such a position; former employees to maintain contact and comply with statutory obligations; and as otherwise permitted or required by law.

3Consent

We collect, use and disclose personal information only with consent.  However, because we collect only such information as is necessary, as a general rule our practice is not to request written consent to do so because consent can reasonably be implied in most cases.  By contacting us or voluntarily providing us with your personal information or by subscribing to our mailing list, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.  To the extent that you provide personal information of another individual to us, you represent that you have the necessary consent or authority to permit us to collect, use and disclose such personal information for the purposes set out in, and in accordance with, this Privacy Policy.  You may withdraw your consent to our continued use and disclosure of your personal information (upon reasonable notice and subject to legal or contractual restrictions).  In some cases we may be authorized or required by law to collect, use or disclose personal information without consent.

4Retention and Safeguards

Envirocar retains personal information for as long as it is needed for the purposes for which it was collected or in accordance with applicable regulatory requirements and customary business practices. To the extent we enter into arrangements with service providers, agents and contractors to store, handle or process personal information on our behalf, such as for data processing, document storage and office services, we take reasonable steps, by contractual means or otherwise, to ensure that such parties use the information only for the purposes of complying with such arrangements and that they provide comparable privacy protection while the information is in their possession or control.

5How We Use Your Information

Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.

6Our Website

Visitors to our website are not required to provide any individually identifiable information, such as a name or address, nor do we collect such information passively by electronic means. We collect only general information about visitors, such as their IP addresses and times of visit, and use this information to improve our website. However, if you decide to give us personal information, such as your e-mail address, we will use it only for the purposes described in this Privacy Policy. Envirocar does not provide information to third parties regarding individual visitors to its website. While reasonable precautions are taken to protect all information given to Envirocar, due to the nature of the Internet Envirocar cannot guarantee that there will not be any unauthorized access to your information.  From time to time, our website may contain links to other websites which may collect your personal information. We do not assume any responsibility for the privacy practices of the third parties operating such websites. You should read the privacy policies of these websites and in light of such policies, decide whether or not you want to provide your personal information to the operators of these third party websites.

7Changes to our Privacy Policy

Our Privacy Policy is available in its entirety at www.envirocar.ca.  We reserve the right to change our Privacy Policy at any time by updating our Privacy Policy on our website.  Please check back frequently for the most current version of our Privacy Policy.

8Accessing Your Personal Information and Further Information

You have the right to access and challenge the accuracy and completeness of any personal information about you in our possession, and to have such information amended, subject to exceptions permitted or required by applicable law.  To make an access or amendment request or if you have a question or concern about your personal information or this Privacy Policy, please send a written request to:

Privacy Officer
Envirocar Paint & Collision Services
144 Industrial Parkway North
Aurora, ON
L4G 4C3

or

paint@envirocar.ca